This one-day meeting is a joint activity of the International Federation for Systems Research (IFSR) and the International Society for Service Innovation Professionals (ISSIP).

The trigger question for the meeting is:

• What changes in service systems will progress everyone towards easily building, understanding, and working with cognitive systems in their personal and professional lives?

Participants at the meeting include:

• Mary Edson, President of the IFSR, Adelphi University, Union Institute (on Linkedin), (at Equipoise Enterprises Inc.)
• Gary Metcalf, Vice-president