Service Systems Thinking

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summaries_of_64_patterns

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summaries_of_64_patterns [2014/05/08 23:17]
daviding Patterns 25 to 32
summaries_of_64_patterns [2014/05/21 17:26]
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 8. [[:parking|Parking]]: Either parking is provided for everyone [this will require .5N square feet for a target population of N], or there is emergency parking only; staff-only parking is never provided. 8. [[:parking|Parking]]: Either parking is provided for everyone [this will require .5N square feet for a target population of N], or there is emergency parking only; staff-only parking is never provided.
  
-9. [[Arena Thoroughfare]]: There is a natural pedestrian shortcut through the MSC's community territory.+9. [[:arena_thoroughfare|Arena Thoroughfare]]: There is a natural pedestrian shortcut through the MSC's community territory.
  
-10. [[Open to Street]]: Major community projects, services and arena activities are plainly visible to passers-by, in the street.+10. [[:open_to_street|Open to Street]]: Major community projects, services and arena activities are plainly visible to passers-by, in the street.
  
-11. [[Arena Enclosure]]: The public area is as open as possible to the world around it, while still maintaining the required Effective Temperature inside.+11. [[:arena_enclosure|Arena Enclosure]]: The public area is as open as possible to the world around it, while still maintaining the required Effective Temperature inside.
  
-12. [[Locked and Unlocked Zones]]: The building is zoned according to three different time schedules: with one door closing each zone off from the next: 9am-5pm, 9am-11pm, and "always open".+12. [[:locked_and_unlocked_zones|Locked and Unlocked Zones]]: The building is zoned according to three different time schedules: with one door closing each zone off from the next: 9am-5pm, 9am-11pm, and "always open".
  
-13. [[All Services Off Arena]]: All services open off the public arena; their frontages are roughly equal.+13. [[:all_services_off_arena|All Services Off Arena]]: All services open off the public arena; their frontages are roughly equal.
  
-14. [[Free Waiting]]: All services share a common waiting area, which contains a variety of activities; this waiting area is part of the public area.+14. [[:free_waiting|Free Waiting]]: All services share a common waiting area, which contains a variety of activities; this waiting area is part of the public area.
  
-15. [[Overview of Services]]: All of the services housed in the MSC are instantly visible to a person entering the center.  +15. [[:overview_of_services|Overview of Services]]: All of the services housed in the MSC are instantly visible to a person entering the center.
  
-16. [[Necklace of Community Projects]]:  Small, store front type stall, organized and run by members of the community, ring the multi-service center.+16. [[:necklace_of_community_projects|Necklace of Community Projects]]: Small, store front type stall, organized and run by members of the community, ring the multi-service center.
  
-17. [[Community Projects Two-Sided]]: Like store fronts, each community project opens onto the street; whenever possible, it opens onto the public space as well.+17. [[:community_projects_two-sided|Community Projects Two-Sided]]: Like store fronts, each community project opens onto the street; whenever possible, it opens onto the public space as well.
  
-18. [[Windows Overlooking Life]]: Windows near places where people spend more than a minute or two, all look out on areas of "life".+18. [[:windows_overlooking_life|Windows Overlooking Life]]: Windows near places where people spend more than a minute or two, all look out on areas of "life".
  
-19. [[Core Service Adjacencies]]: personnel in core services are place according to frequency of INteraction; this will typically lead to formation of three cohesive units: administration, community organization, and program-evaluation.  +19. [[:core_service_adjacencies|Core Service Adjacencies]]: personnel in core services are place according to frequency of INteraction; this will typically lead to formation of three cohesive units: administration, community organization, and program-evaluation.
  
-20. [[Activity Pockets]]: The entire edge of the arena is scallopped with pockets of activity, alternating with points of access.+20. [[:activity_pockets|Activity Pockets]]: The entire edge of the arena is scallopped with pockets of activity, alternating with points of access.
  
-21. [[Self-Service]]: The waiting area contains a self-service facility, where job listings, welfare rights information and other do-it-yourself services are open, without restriction, to the public. +21. [[:self-service|Self-Service]]: The waiting area contains a self-service facility, where job listings, welfare rights information and other do-it-yourself services are open, without restriction, to the public.
  
-22. [[Pedestrian Density in Public Places]]: If an estimated mean number of people in the arena at any given moment, is P, the size of the arean should be 150P to 300P square feet.+22. [[:pedestrian_density_in_public_places|Pedestrian Density in Public Places]]: If an estimated mean number of people in the arena at any given moment, is P, the size of the arean should be 150P to 300P square feet.
  
-23. [[Entrance Shape]]: Major entrances are either deeply recessed or they stick out from the face of the building, for visibility.+23. [[:entrance_shape|Entrance Shape]]: Major entrances are either deeply recessed or they stick out from the face of the building, for visibility.
  
-24. [[Subcommittee Watchdogs]]:  Subcommittees of community residents have offices in the multi-service center; they are empowered to represent the communities interests in the center, and are set up to receive complaints and suggestions.+24. [[:subcommittee_watchdogs|Subcommittee Watchdogs]]: Subcommittees of community residents have offices in the multi-service center; they are empowered to represent the communities interests in the center, and are set up to receive complaints and suggestions.
  
-25. [[Building Steeped Back from Arena]]: Buildings around public courts should be raked back at an angle less than 40 degrees.+25. [[:building_steeped_back_from_arena|Building Steeped Back from Arena]]: Buildings around public courts should be raked back at an angle less than 40 degrees.
  
-26. [[Vertical Circulation in Services]]: Services requiring space beyond that allocated to them round the arena, are directly connected to upper stories by interior stairs.+26. [[:vertical_circulation_in_services|Vertical Circulation in Services]]: Services requiring space beyond that allocated to them round the arena, are directly connected to upper stories by interior stairs.
  
-27. [[Self-Service Progression]]: Self-service begins on the street, in front of the MSC, with a "menu", which leads directly to the self-service facility.+27. [[:self-service_progression|Self-Service Progression]]: Self-service begins on the street, in front of the MSC, with a "menu", which leads directly to the self-service facility.
  
-28. [[The Intake Process]]:  Intake procedures are informally handled by field workers, in a lounge setting, near the major entrance.+28. [[:the_intake_process|The Intake Process]]: Intake procedures are informally handled by field workers, in a lounge setting, near the major entrance.
  
-29. [[Outdoor Seats]]:  Outdoor benches are arranged overlooking activity, in the sun, and protected from wind; and especially suited for old people.+29. [[:outdoor_seats|Outdoor Seats]]: Outdoor benches are arranged overlooking activity, in the sun, and protected from wind; and especially suited for old people.
  
-30. [[Ceiling Heights]]:  Ceiling heights for all rooms and spaces are established according to the diameters of the "social bubbles" appropriate for those spaces.+30. [[:ceiling_heights|Ceiling Heights]]: Ceiling heights for all rooms and spaces are established according to the diameters of the "social bubbles" appropriate for those spaces.
  
-31. [[Short Corridors]]: Straight corridors are never longer than 40 or 50 feet.+31. [[:short_corridors|Short Corridors]]: Straight corridors are never longer than 40 or 50 feet
 + 
 +32. [[:child_care_position|Child Care Position]]: The child care stations is visible along the path from the entrance to the services. 
 + 
 +---- 
 + 
 +References 
 + 
 +Alexander, Christopher, Sara Ishikawa, and Murray Silverstein. 1968. //A Pattern Language Which Generates Multi-Service Centers//. Center for Environmental Structure. [[http://books.google.ca/books?id=FGdPAAAAMAAJ|http://books.google.ca/books?id=]][[http://books.google.ca/books?id=FGdPAAAAMAAJ|FGdPAAAAMAAJ]] 
 + 
 +Last revised at SGU.
  
-32. [[Child Care Position]]:  The child care stations is visible along the path from the entrance to the services. 
summaries_of_64_patterns.txt · Last modified: 2014/05/21 00:00 (external edit)