Differences

This shows you the differences between two versions of the page.

--- a_pattern_language_which_generates_multi-service_centers_1968 [2014/05/09 18:53]
daviding Page 3
+++ a_pattern_language_which_generates_multi-service_centers_1968 [2014/05/09 19:01]
daviding Page 4
@@ Line 57: / Line 57: @@
 __Core Services__: Staff hired by, and responsible to the Board of Directors, whose function it is to keep the Multi-Service Center running -- specifically to perform outreach, intake, to refer people to proper services, to evaluate existing services and initiate new ones.  (137)  [p. 3]
+__Outreach__:  Connecting people in the community -- to inform them of activities of the center.  (170) (228)
+__Intake__:  Initial interview with community resident to determine which services he might benefit from.  (169).
+__Blockworker__: Part of core services, the blockworker performs outreach (and sometimes intake).  (169) (228)
+__Service Backup__: All service personnel excluding interviewers and receptionists.  (185)
 ----

Service Systems Thinking